It's hard to know how to measure your support team. As a manager or a director you always you want to make the right improvements or look at the right things that can really make a difference across your teams performance and productivty.
We've compiled all the metrics you should care about when measuring your support team:
Free to download right here in this handy cheat sheet.
Fill in the form now to get your free copy of The Ultimate Guide to Support Metrics Cheat Sheet
